Usernames and user levels

The account owner and other Snoobi administrators can add user privileges to Snoobi's online report. Make sure to give Snoobi access to colleagues, partners and webmasters that could benefit from the analytics results in their own work; different teams often need a different angle to the website data. 

New usernames are created through Snoobi's Users setting.

You can create any number of usernames at any time, they are free of charge.

 

Add a new user

The e-mail address becomes the username

The provided e-mail address will automatically be used as the new username.

Grant access to the account

If you want to grant the user privileges to all standard reports, make sure to check the box.

Image 1. The new user form for creating brand new users

Password

Snoobi generates a random password for new users, which they can change after logging in to the online report for the first time.

Put a check to "Send login credentials" in order to send the password immediately.

Adding privileges to an existing user

If a username exists already (they have access to some otehr Snoobi account), you can add access right to anotehr account from the "Manage privileges" setting.

 

Choosing user levels

Snoobi is divided into two main user levels; Users and Administrators.

All new Snoobi users are place in the Users level by default! To upgrade them to a higher level, open the "manage privileges" setting (see image 2).

Read about the differences between user levels »

Image 2. Raise a user level by editing it from the pen tool

If you want to grant a very limited privilege to certain data only, you can opt to send e-mail repors or to share custom reports instead of giving them a user profile.
 

Editing an existing username

The username that is used for logging in cannot be altered, although you can change the e-mail address that is linked with it.

If your username has an error or your address has changed, create a brand new username and delete the unwanted one.

If you address has changed, remember to also update your new address to your e-mail report subscriptions.
 

Requesting for a user privilege

If you need access to a certain account, use the "Request privilege" feature that you can find in the menu for your display name (the topmost red bar in the report). The request is sent to the account owner, who can accept or reject the request.