Tracked sites
Identifying network domains
Under the Tracked sites –settings all of the domains, into which the site has been divided, should be found. The domain names missing from Tracked sites are not included in the tracking and therefore can't show up in the report. Because of this, it is crucial to make sure that all the relevant domain names are included into the list of Tracked sites. Limiting the scale and scope of the tracked sites is necessary for two reasons:
1. Limits block unwanted interference from sites using the same script
2. It prevents the cached pages from search engines from distorting the results
The one allowed website may, however, have multiple network domains and they may be included:
- A single site may have multiple different domain suffixes, such an .com, .co.uk, .fr etc.
- A single site may have multiple parallel network domains and/or mirror sites, such as companyname.com and www.cn.com with identical content.
- A certain part of the site could be located on a different network domain, like www.company.com and www.companyservices.com but still form a cohesive entity together.
- Content and domain names can be located on different servers, such as www.company.com and www.freeserve.com/~companyx. This address may not be visible in the Internet browser.
The best way of finding out the actual address of the website is by clicking view source from the browser, and then comparing the address in the upper bar to the address of the website (see Image 1.).
Image 1. Viewing the actual address from the source code window
If the information on the report appears to be incomplete, or some page does not appear in the Snoobi report despite having installed the Snoobi tag, then the most likely reason behind this problem is an incomplete list of Tracked sites.
The number of network domains has been limited to five. Contact Snoobi at 
if you wish to add more than five domains into your Snoobi account.
Adding a domain into Snoobi's settings
Let us presume that a website, www.companyname.com, consists of two different domains: www.companyname.com and www.freeserver.com/~companyx. In order to allow the tracking to function, names of the both sites have to be added to the list of Tracked sites. The sites also have to contain the Snoobi tag in order for the tracking to function.
In practice this means that the shortest possible common URL-address is added to the Tracked sites. The information necessary to do this is described below:
Image 2. Domain names’ division into hostmask and pagemask fields
The Hostmask –field should contain the name of the domain and its network suffix, for example %companyname.com. The domain name is the core part of the address, before the presence of any subfolders. The common http://www ishould be replaced with a percent sign (%).
The Pagemask –field is optional for all but a second percent sign (%). It can be filled with information about a particular sub- or userfolder, if such are in use and one wants to limit the tracking to it. A userfolder structure is often used if the site is located on a “free server” or if there are various country and/or language sites under the same domain. The shortest possible part of the address common to all sites under a subfolder is written in the pagemask –box. For example, if freeserver.com is the hosting server, then the subfolder could be /companyx%.
By adding a percent sign to the very end of the Hostmask field, you can include all the pages within the subfolder (such as freeserver.com/~companyx/pictures.html) for tracking.
Sites not included is a list of domain names from which Snoobi has registered visits, but which have not been included into the Tracked sites. We recommend that you browse through this list in order to verify that no domains are on it which ought to have been included to the list of Tracked sites. URL- or IP addresses leading to search engines are not to be added to the list of tracked sites.
Websites which have content that arrives from a different address than where the server point need a URL Redirect page, which contains the Snoobi tag. An alternative solution is to bring the name of the domain into the same server with the content of the page. Without a redirect page, the information on how the visitors arrive to the site are lost. This causes a very high percentage of Unknown Entry Method in the report's summary header.